Refund Policy

Valid Email Collector products are positioned as “shareware”—we offer free, fully functional evaluation versions with limited features for potential customers to try before buying. Therefore, when a user purchases a registered version, it is assumed that they are satisfied with the program’s features and functionalities.

If you did not test our free evaluation versions, please do so before placing your order to make sure the product satisfies your needs.

Valid Email Collector reserves the right to refuse a refund request—the refund reason should be well-grounded.

Refund processing fee is 30% of the order price.